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Last updated: August 2024

Acceptance of Terms

By accessing this website or using our advisory services, you agree to be bound by these terms of use. If you do not agree with any part of these terms, you should not use our website or services.

Description of Services

witty-stone provides advisory services related to social welfare benefits and pension entitlements. Our services include guidance on applications, document preparation, and representation at appeals. We are not a firm of solicitors and do not provide legal advice regulated by the Solicitors Regulation Authority.

Service Limitations

Our advisory services are based on our understanding of current benefit regulations and procedures. We cannot guarantee specific outcomes for your case, as decisions remain with the relevant government departments and tribunals. Success depends on individual circumstances and the evidence available.

Client Responsibilities

When using our services, you agree to:

Fees and Payment

Service fees are as listed on our website at the time of booking. Payment is due upon completion of each consultation or as otherwise agreed. We reserve the right to amend our fees with reasonable notice. Fees paid are for advisory time spent, not outcomes achieved.

Cancellation Policy

You may cancel a scheduled appointment up to 24 hours before the appointment time without charge. Cancellations made with less than 24 hours notice may be subject to a cancellation fee of 50% of the consultation cost. Failure to attend without notice may result in the full fee being charged.

Intellectual Property

All content on this website, including text, images, and design elements, is the property of witty-stone or our content suppliers. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not attempt to gain unauthorised access to our systems or interfere with the proper functioning of the website.

Limitation of Liability

To the fullest extent permitted by law, witty-stone shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim.

Disclaimer

While we strive to provide accurate information, we make no warranties regarding the completeness or accuracy of website content. Benefit regulations change frequently, and information may not reflect the most current requirements. Our advisory services are not a substitute for professional legal counsel where appropriate.

Indemnification

You agree to indemnify and hold harmless witty-stone and its employees from any claims, damages, or expenses arising from your breach of these terms or your use of our services.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective when posted on this website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact

For questions about these terms, please contact us at [email protected] or write to 47 Castle Street, Liverpool, L2 9UB.